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By purchasing through this website, customers agree to the following Terms and Conditions of Sale.

Receipt of an order will imply that the customer has read and fully understood these terms and conditions.

Every care has been taken to provide the correct details of each piece of work, such as size and price on this website. Should any of the information be incorrect I reserve the right to withdraw the product from sale.

I retain the copyright to all artwork in this website.

There may be slight differences in colour of the work pictured due to variations in browsers.
 

Delivery

Delivery within mainland UK is free.

Where possible I will use Royal Mail Special Delivery or Parcel Force, depending on size and weight, and will provide tracking details.

Please contact me before purchase for a quote for delivery outside mainland UK.

International buyers will be responsible for any customs duties or taxes and unfortunately I am unable to provide details of how much these will be.

I aim to send work within 2 days of purchase but may take a little longer in busy periods so I appreciate your patience. Please do let me know if your order is urgent and I will do my best to get it to you on time.

I try to reuse packaging as much as possible but will endeavour to ensure your purchase is well protected and reaches you safely.


Returns

Please contact me within 3 days if you are not happy with your purchase and would like a refund.

The customer is responsible for the cost of returning the work to me within 14 days of delivery using the same shipping method and tracking. Any item returned to me is the responsibility of the customer until it reaches me so please retain proof of postage and pack it carefully.

The customer is responsible for any loss of value if the item is not returned in the original condition.

I will process a refund within 14 days of receiving the returned work.

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If you have any queries about any of these terms please contact k.hipkiss[at]hotmail.co.uk or write to Kate Hipkiss 51 Laburnum Road, Oxford OX2 9EN